You can return your insulation and ice packs to us for free so we can re-use them again and again. If you can send them back to us, you’ll be helping us create a circular economy and reduce our environmental footprint, which is something we take seriously.
Here’s what you need to do:
- Save up the insulation from to 2-3 deliveries (we can’t take any other packaging).
- Download and print your free returns label by clicking here. Make sure any other address labels on the box are covered or removed.
- Drop your parcel off at your local collection point; they’ll handle the rest.